Privacy Policy

Trentoo ("we", "us") builds software, web, and AI products and provides technical services. This policy explains what information we collect through trentoo.com, why we collect it, and what we do with it.

Who we are

Trentoo is a software and web studio based in Kandy, Sri Lanka. You can reach us at hello@trentoo.com.

What we collect

Information you give us. If you email us, we receive whatever you send — typically your name, email address, and the content of your message.

Information collected automatically. Our hosting provider records standard technical information when you visit, such as your IP address, browser type, the pages you view, and the time of your visit. This is used to keep the site running securely and reliably.

Why we use it

We use this information to reply to your enquiry, to provide services you ask us for, and to keep the website secure and working properly. We do not use it for automated decision-making or profiling.

If you give us feedback about our work, we use it internally to improve our services. We don't publish it, quote it, or identify you without asking your permission first.

What we don't do

We do not sell your personal information. We do not share it with third parties for their own marketing. We do not send marketing email to people who have only contacted us with a question.

Service providers

We use a small number of third-party services to run the site and our business, and your information may pass through them:

• Cloudflare — hosting, domain, and content delivery for trentoo.com
• Zoho Mail — our business email

These providers process data on our behalf and are subject to their own privacy policies.

How long we keep it

We keep enquiry emails for as long as needed to handle your request and to maintain a record of our work together. Technical logs are kept for a short period for security and troubleshooting. If you would like us to delete information we hold about you, email hello@trentoo.com and we will do so where we are not required to keep it.

Cookies

This site does not use cookies for advertising or cross-site tracking. Our hosting provider may set essential cookies needed for security and performance.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it. Email hello@trentoo.com and we will respond.

Children

This site is not directed at children under 13, and we do not knowingly collect their information.

Changes to this policy

If we change this policy, we will update the date at the top of this page.

Contact

Questions about this policy: hello@trentoo.com